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Office of the Arizona Governor Doug Ducey
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About the Arizona Management System

Arizona is changing the way our state government thinks and operates. For Arizona to be the number one state to live, work, play,  recreate, retire, visit, do business, and get an education, we expect state agencies to deliver faster, better mission outcomes for the citizens we serve.

 

We will measure, we will perform, and we will deliver results, which will be showcased on this website.

  

We will manage our path to success by deploying the Arizona Management System, a professional, results-driven management system that focuses on customer value and vital mission outcomes for citizens. The system is based on principles of Lean, a proven people-centered approach that has delivered effective results in both public and private sectors.  Lean focuses on customer value, continuous improvement and engaged employees to improve productivity, quality and service.

 

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Governor Doug Ducey On Making Government Work 2017

Governor Doug Ducey On Making Government Work 2017

“The federal government makes a mess out of everything it touches. But here in Arizona, we’ve demonstrated: Government can work when it...

The Journey Begins

Governor Ducey’s vision to modernize and streamline state government begins with transforming the way Arizona government operates. His...

Our Shared Vision

Our Shared Vision

Arizona state employees have chosen to serve our fellow citizens in their pursuit of a better life.  We are diligent and generous; and...

 

 

About

  • Governor Doug Ducey On Making Government Work
  • The Journey Begins
  • Our Shared Vision
  • AMS in Focus
  • Employee Video Tutorials
    • Introduction to Lean Video Series
    • Arizona Management System Intro
    • History
    • What Lean Is and Is Not
    • Customer Value
    • Customer Value Part Two
    • Knowing your Customer
    • Why Lean - The Customers Perspective
    • Why Lean - What's in it for Me?
    • TIMWOOD
    • Blame
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