Average calendar days to review third-party administrator (TPAs) registration applications
Agency:
Metric Definition (Include unit of measurements):
Average calendar days to decide TPA certificate of registration application from date received to date notification of decision sent to applicant or date withdrawn.
Algorithm (How is it calculated?):
Average of ([Decision notification date or application withdrawal date] - [Application received date])
Data Source (System of Record for data):
MS Access (LicenseDatesReview.accdb) "Divisional Report" of data maintained in iSeries database tables
Frequency of Update (weekly, monthly, etc.):
weekly
Target Type (select from list):
Breakthrough
Operational Category (If applicable):
Making Decisions Faster
Cat2:
Making Decisions Faster
