DCSS Number of cases brought into compliance from SSA and WC
Metric Definition (Include unit of measurements):
Measured by the number of cases in ssa/wc categories paying less than 2-% of their current child support obligation that have been reviewed for next appropriate action.
Algorithm (How is it calculated?):
Quantity - Used touch time x number of case managers on project, stretch goal is 6 per day per case manager.
Data Source (System of Record for data):
ATLAS
Frequency of Update (weekly, monthly, etc.):
Monthly
Target Type (select from list):
Breakthrough
Operational Category (If applicable):
Resolving Issues Faster
Cat2:
Resolving Issues Faster
