% of new license applications processed <60 days
Agency:
Metric Definition (Include unit of measurements):
Calendar days from filing of application to final notification.
Algorithm (How is it calculated?):
Sum of calendar days (less day received) to day of final notification (unless it is a weekend or legal holiday.)
Data Source (System of Record for data):
ROCIMS Data Warehouse
Frequency of Update (weekly, monthly, etc.):
Weekly
Target Type (select from list):
Breakthrough
Operational Category (If applicable):
Increasing Customer Satisfaction
Cat2:
Other Categories
