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  • % of recovery fund claims closed <60 days

% of recovery fund claims closed <60 days

Default
Agency: 
Registrar of Contractors
Metric Definition (Include unit of measurements): 
Calendar days for recovery fund claim received to recover fund case closed.
Algorithm (How is it calculated?): 
Calendar days from submission of numerically determined claim to case closed for uncontested payouts.
Data Source (System of Record for data): 
ROCIMS Data Warehouse
Frequency of Update (weekly, monthly, etc.): 
Weekly
Target Type (select from list): 
Breakthrough
Operational Category (If applicable): 
Increasing Customer Satisfaction
Cat2: 
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