Reimbursement Process Improvements
Metric Definition (Include unit of measurements):
Decrease the AZDOHS average reimbursement processing time from 42 to 28 calendar days by June 30, 2017, in order to minimize stakeholder capital outlay.
Algorithm (How is it calculated?):
All reimbursements are tracked from date received until date reimbursed.
Data Source (System of Record for data):
Mean
Frequency of Update (weekly, monthly, etc.):
Monthly
Target Type (select from list):
Breakthrough
Operational Category (If applicable):
Responding Faster
Cat2:
Responding Faster
