Dept. of Agriculture, Livestock Branding
Overview
The Arizona Department of Agriculture reviewed their branding application process and determined that it was taking approximately 9 months for livestock ranchers to register a new brand, delaying their ability to do business.
The brand registration team recognized that there was difficulty keeping up with the amount of incoming applications. Through the lean process, the Department was able to transform their research parameters to ensure a focused scope and reduce the length of the application process and improve the public notice component of the process by including daily updates on their website.
Through the continuous improvement process, the Department was able to shorten the brand application process from 9 months to 66 days.