Let’s talk about why Lean is necessary, and more specifically, why state employees should be excited about what’s in store as we deploy the Arizona Management System that’s based on Lean principles.
If you’re not already familiar with it, Lean is a proven set of principles and methods that result in continuous improvement of work processes. Lean is not an acronym or a separate initiative. Rather, it is integral to how we complete our mission today. It is a way to focus what we already do on what matters most. We do this by eliminating distractions and other wasteful activities that don’t further the agency mission. Waste frustrates everyone - customers, taxpayers and most certainly the employees who have to use the broken systems to get stuff done. Eliminating waste and streamlining systems enables us to do the things that we already do better, faster and more cost effectively.