Are you ready to raise the bar for performance on a critical process inside your agency?
Talk to GTO and we can help scope a project that both delivers value to your agency and trains your next wave of problem solvers.
The Lean Foundations Workshop provides guidance and expertise to help project teams learn and employ Lean methods of process improvement. We are looking for teams with substantial problems within an existing process that needs improvement, especially ones that address breakthrough-level metrics.
We encourage problems that have historically been a source of frustration, including those spanning multiple divisions or agencies.
Project teams must come with a problem for which the solution is yet unknown.
The problem to be resolved must reside within a current process that can be mapped and analyzed.
Specified project team members will gain competencies in the workshop and can subsequently serve as lean process improvement champions within their agency. These competencies include: how to use an A3, process mapping, 8 Wastes, root cause analysis, metrics development, standard work creation and design for flow. The skills learned throughout the course can be applied immediately!
The workshop will occur on selected Thursdays throughout the Foundations timeframe.
SESSION 1: Group 1 | February 6, 2020 | 8:30 a.m. - noon Group 2 | February 13, 2020 | 8:30 a.m. - noon
SESSION 2: Group 1 | February 20, 2020 | 8:30 a.m. - noon Group 2 | February 27 2020 | 8:30 a.m. - noon
SESSION 3: Group 1 | March 19, 2020 | 8:30 a.m. - noon Group 2 | March 26, 2020 | 8:30 a.m. - noon
Group 1 | April 16, 2020 | 8:30 a.m. - noon Group 2 | April 23, 2020 | 8:30 a.m. - noon
Group 1 | May 14, 2020 | 8:30 a.m. - noon Group 2 | May 21, 2020 | 8:30 a.m. - noon
REPORT OUT: Group 1 | June 11, 2020 | 8:30 a.m. - noon Group 2 | June 25, 2020 | 8:30 a.m. - noon
PROJECT TEAM INFORMATION
Each team will select and send three to four members for the workshop training. At least one member must be actively involved in the affected process (manager, supervisor, subject matter expert, front-line staff). The selected team members must attend every session and complete all deliverables to be eligible for the TraCorp credit. Note that although only 3 - 4 members of the team will be attending the Workshop, supporting members will receive hands-on training as part of the project team.
A GTO facilitator will be assigned to each project team to help translate the training into practical application. The GTO coach will be the primary coach/facilitator for the team throughout the Foundations sessions. In addition to each Foundations Session, project team members will need todedicate at least two to three hours per week for project-related activities.
Project team roles as follows:
Communicates the urgency/ ‘burning platform’ and has the authority to approve resources as well as team recommendations
Can remove roadblocks that the team encounters along the way
Stays abreast of team progress by way of periodic updates from team lead
Project manager and point-of-contact for the team
Schedules meetings, formalizes agendas, manages class deliverables
Drives the team to successful completion of deliverables
Updates project sponsor at specified intervals and alerts sponsor of any issues or roadblocks as they arise
Primary liaison between GTO and Agency
Facilitates workshop sessions/project meetings
Provides guidance/clarification on tools/deliverables
Provides real-time coaching of tools and facilitation skills to Workshop attendees