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Success Stories

Agencies must submit success stories using the online form. Please do not email your success stories.

 

To submit a success story, please follow the link below and follow the instructions to submit your success report to us for review. You do not need a Google account to use the online Google form. 

 

 

 


At its most basic level, the Arizona Management System provides a disciplined way to track performance against targets on measures that matter most to state agency missions. Where gaps exist between the target and actual performance, agencies engage in disciplined, systematic problem solving to resolve issues and get back on track. We’re doing this in agencies throughout Arizona government, and we’ve begun seeing results – both great and small. Many of these success stories are presented below.

 

  • Success Stories
  • Breakthrough Projects



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To limit which projects are displayed, select categories or agencies from the filters below and then click apply.



Industrial Commission (ICA)

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Loss of Earning Capacity (LEC) Award

Reduce decision time for LEC Awards from 95 days to 46 days (51% reduction).
Operational Category: Making Decisions Faster

Department of Corrections (DOC)

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Major Program Completion by High Target Inmates

% - percent of high target inmates completing a major program prior to release; high target inmates are defined as Intervention Level 4 or 5; High risk to...
Operational Category: Agency Mission Specific

Office of Tourism

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Marketing & Advertising Effectiveness ROI of $$ spent on advertising - ANNUAL v. state tax generated

No A3
Operational Category: Agency Mission Specific

Department of Health Services (DHS)

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Medical Licensing Application Processing Time

Time in days from when customer submits application to notification of permit decision
Operational Category: Making Decisions Faster

Department of Transportation (ADOT)

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MVD Office Wait Time

Total minutes Customer spends in MVD Office
Operational Category: Resolving Issues Faster
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Displaying 31 - 35 of 70. Show 5 | 10 | 20 | 40 | 60 results per page.

Success Stories

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