Office of the Arizona Governor Doug Ducey
Arizona Management System

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Technical Difficulties

Help - I can see the video but not hear the audio in IE 11

To fix audio issues with IE11 and YouTube, follow these steps:

  1. Open Internet Explorer.
  2. Select Internet Options from the drop down menu under Tools
  3. Select Advanced
  4. Scroll down to Multimedia
  5. Check mark the option "Play sounds in webpage".
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I can't see closed captioning on the videos

All of our videos are hosted on Archive.org and YouTube.com. The videos hosted on Archive.org do not have closed captioning available. However, you can click on the link for Accessible Video and view the closed captioning on the video that is hosted on YouTube.com

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